Although we supply thousands of pairs of specs via the internet, both here and abroad, there’s still that lingering worry in some people’s minds that your sight, or your wallet, may suffer from buying such an item when you’re not face to face with the practitioner. Surely it’s bespoke? Surely you need measurements? How can I be sure they’ll be right? Some of the worries that you may have before taking the plunge. So allow us to allay your fears and answer your questions, and then you’ll feel confident to go ahead and enter a whole new world of perfect vision!
Every pair of glasses that we post out is hand assembled to match your prescription, exactly as you give it to us, and taking into account your measurements, if you’ve supplied them. Specs are checked, checked, triple checked and checked again, at each step by different members of our team who are trained in their particular area of expertise. A fully qualified optician also looks at your prescription and your details before giving the go-ahead on your order. We’ll phone you or mail you if what you given us doesn’t look right. We have (sadly!)a couple of hundred years of experience between us, and we know instantly if your lens prescription doesn’t make sense, and with your reading power, even if it tallies with your age!
Your pupil distance measurement is good to have, and we always give it exactly if you’ve supplied it to us. If you don’t give it, we’ll use a standard, average measurement. For 99.9% of people this will work perfectly, but if you’re the one where it doesn’t – no problem – just send the specs back and we’ll refund you, or change the lenses if you do get the correct measurement. For the vast majority of people, with a fairly low lens power and a fairly standard head, our calculations will be perfect!
We make up glasses to the lens power that your optician has prescribed for you. We adhere strictly to British Standards, so the lenses will be exactly as if you’ve got them from any High Street optician. If the power you have given us is wrong, then of course there may be problems, but again, just let us know and we’ll sort it all out for you.
We have thousands of happy customers who know and trust us, and return for specs time and again, so what are you waiting for?!! Place your order, enjoy your new glasses, and trust in our very high standards to give you the best standard of sight possible.
