With our ageing population, we’re all aware that we’re living longer and therefore having to take extra care of ourselves and those around us. You may find yourself in the position of escorting a relative, friend or neighbour to the optician for their eye exam. If the need arises, how do you look after them and make sure that they get everything out of the test that they possibly can?
The first hurdle is a physical one, as you need to make sure you can park easily near your chosen practice, that they have wheelchair access if necessary, or at least a downstairs consulting room or lift if the patient is mobile but not steady on stairs. You need to take with you any current glasses, and a note of medication that the patient takes.
You may be required to accompany the patient into the test, so don’t be afraid to insist that you go in. Every practice should have a chaperone policy which allows you to go with them. Let the patient speak for themselves until they ask for your help. The Optician needs to assess sight and eye health issues from the patient’s point of view, not yours!!
If there are eye health problems, the Optician may refer the patient to the Hospital eye service for treatment. At this stage you may have questions that the patient might not have though of. What possible treatment is being suggested? What outcome can be expected? Will an operation be necessary? If so, what time scale are we expecting – for the waiting list and any stay in hospital. Alternative therapies, such as vitamin supplements for macular degeneration may be suggested. Ask and ask again until you and the patient are happy with the possible outcome and exactly what needs to be done.
If new glasses would help, you might be able to assist in pointing out any day to day difficulties you are aware of, for example – if the patient has arthritis they may have a problem opening and closing their specs, so a spring joint would help. The dispensing staff will have plenty of suggestions to make suitable new glasses in terms of sight and practicality.
Your trip to the Optician might be a positively life changing experience for the patient, so enjoy your good deed for the day and help them to get as much out of it as possible. And remember – one day you’ll be wheeled in by a long suffering assistant, so be patient yourself!
